About Chad Greenslade

Trusted IT Service Delivery Partner & Process Transformation Adviser

Delivering Value through Practical IT Service Delivery Methodologies | Measuring Success through Meaningful KPIs | Partnering to Develop Tailored IT Process Frameworks | Transforming the Culture by Eliminating Non-Value Add Activities | Building Repeatable & Auditable IT Delivery Practices | Driving Adoption of IT Project & Service Management Disciplines | Building World-Class IT Project & Service Management Teams | Delivering Returns on Technology Investments

Value-driven innovative leader with proven results in building IT Project & Service Management teams. Skilled at cultivating relationships and building influence to achieve meaningful organizational change. Ambitious self-starter with a passion for people and technology. Highly organized analytical thinker with demonstrated results in delivering transformation initiatives. Servant-leader with a focus on relationship building. Expertise includes:

  • Delivery Processes Tailored to Your Business |
  • Customized Roadmaps, Strategies, and Prioritization Frameworks |
  • Agile Transformations |
  • Process Maturity Assessments |
  • IT Environment Assessments |
  • PMO & ITSM Development |
  • ITIL Version 3 Incident, Request, Problem, Change, & Release |
  • IT Service Management (ITSM), Metrics, & Reporting |
  • Technical Product Ownership |
  • Demand Management |
  • Change Management |
  • Relationship Management |
  • Project, Program, & Portfolio Management |
  • Sponsor, Client, Stakeholder, & Resource Management |
  • Estimation, Capital, & Budget Administration |
  • Project Scheduling, Work Breakdown Structure, & Plan Management |
  • Vendor & Contract Administration |
  • Risk Identification & Mitigation |
  • Issue Management |
  • Executive Presentations |
  • PMI Standards & Methods |
  • Waterfall SDLC |
  • Agile / Scrum / Kanban |
  • PRINCE2 |
  • ServiceNow |

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